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See exactly where execution is breaking. Explain clearly what it's costing. Fix it in 30 days.

For COOs, and Chiefs of Staff who see it first. Decisions stalling. Silos hardening. Priorities colliding, and nobody's quite sure why. A fixed-price diagnostic that makes invisible friction provable, prices the cost, and fixes the single highest-leverage cause.

You know execution is breaking. You just can't prove it. Pepper Moth makes the invisible, visible. Pinpointing exactly what's wrong and where, how much it's really costing, then fixing it in a month.

Who it’s for

COOs, and Chiefs of Staff leading operational improvements. For technology companies at product-market fit and scaling fast — roughly 150 to 500 people — still building the operating structure to match. Most useful after a funding round, mid-acquisition, in your first 120 days, through a headcount surge, after a change at the top, or when an AI rollout is exposing what was already broken.

What the sprint delivers

Faster execution

What the sprint delivers

fewer silos

What the sprint delivers

stronger resilience

What the sprint delivers

IMPROVED EFFICIENCY

What the sprint delivers

surge in innovation

Results

What changes, in numbers you can take upward:

  • A number for how much of your team's time is going nowhere

  • A number for what that's costing you

  • A number for what changed, 30 days later

  • A method that gets sharper with every engagement, not staler

Each Step of the ladder.

SEE

Makes invisible execution friction visible — shows exactly where it sits, how severe it is, and how many FTE-equivalents are currently going nowhere, as a number you can point to, not just a feeling you've been carrying. Free, 15 minutes per respondent, results in 24 hours.

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EXPLAIN

Explains why the friction is propagating and which system to fix first — specific to your business, not a benchmark. A 10-minute survey and a 1-hour working session. £750–£1,000 fixed price.

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FIX

Fixes the single highest-leverage constraint the Mapper identifies, then proves it worked — the same measurement, run again on day 30, so the improvement is a number, not a promise. A 30-day tailored sprint, daily founder access, £5,000–£7,500 fixed price.

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Help & FAQ

Frequently asked questions

This isn't about culture, engagement or workshops — it's about locating exactly where execution is breaking, proving what it costs, and fixing it. Here are answers to the questions we hear most from COOs, CEOs and Chiefs of Staff functioning as decision-makers.

What makes this different from a culture consultancy?

We don’t run programmes, workshops, or engagement surveys. We diagnose the specific system producing the friction, prove what it costs, and fix it — bounded, priced, and evidenced at every stage.

Isn't this just a framework?

No. A framework is generic by definition — apply it anywhere and get the same shape of answer back. This diagnoses your specific systems first; nothing is proposed until that diagnosis exists.

How much time and effort will this take?

The Friction Scan takes 10–15 minutes per respondent and is available 24hr after final survey submission. The Root Cause Mapper is an additional 10 min survey + 1 hour working session. The Reset Sprint runs 30 days with daily access to our founder — not a comprehensive programme requiring a project team.

Is this a comprehensive transformation programme?

No. Each stage is small enough for one operator to approve without a procurement process, and you can stop after any stage.

How do you measure results?

The Friction Scan produces an FTE-equivalent capacity number — how much of your team’s time is going nowhere. The Root Cause Mapper turns that into a commercial number, specific to your business. The Reset Sprint proves the fix by measuring the same thing again on Day 30 and showing the delta — a measurement, not a promise.

Let’s chat?

We know every business is different. If your question isn’t covered here, get in touch and we’ll make sure you get a clear answer.

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Past culture engagements with

See what's actually breaking.

A fixed-price diagnostic that makes invisible friction provable, prices the cost, and fixes the single highest-leverage cause — in 30 days. No workshop. No survey. No culture programme to defend upward.

Fixed price. 30 days. No workshop required.
Run a Friction Scan