See exactly where execution is breaking. Explain clearly what it's costing. Fix it in 30 days.
For COOs, and Chiefs of Staff who see it first. Decisions stalling. Silos hardening. Priorities colliding, and nobody's quite sure why. A fixed-price diagnostic that makes invisible friction provable, prices the cost, and fixes the single highest-leverage cause.
You know execution is breaking. You just can't prove it. Pepper Moth makes THE INVISIBLE, VISIBLE. PINPOINTING exactly WHAT AND where, HOW MUCH it's REALLY costing, then fixING IT in a MONTH.
The Approach
Why this works — proven at every stage, not promised.
Evidence and pattern recognition, not inspirational positioning — three reasons the sequencing itself is part of the argument.
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One system, found and fixed — in three fixed-price steps
Help & FAQ
Frequently asked questions
This isn't about culture, engagement or workshops — it's about locating exactly where execution is breaking, proving what it costs, and fixing it. Here are answers to the questions we hear most from COOs, CEOs and Chiefs of Staff functioning as decision-makers.
What makes this different from a culture consultancy?
We don’t run programmes, workshops, or engagement surveys. We diagnose the specific system producing the friction, prove what it costs, and fix it — bounded, priced, and evidenced at every stage.
Isn't this just a framework?
No. A framework is generic by definition — apply it anywhere and get the same shape of answer back. This diagnoses your specific systems first; nothing is proposed until that diagnosis exists.
How much time and effort will this take?
The Friction Scan takes 10–15 minutes per respondent and is available 24hr after final survey submission. The Root Cause Mapper is an additional 10 min survey + 1 hour working session. The Reset Sprint runs 30 days with daily access to our founder — not a comprehensive programme requiring a project team.
Is this a comprehensive transformation programme?
No. Each stage is small enough for one operator to approve without a procurement process, and you can stop after any stage.
How do you measure results?
The Friction Scan produces an FTE-equivalent capacity number — how much of your team’s time is going nowhere. The Root Cause Mapper turns that into a commercial number, specific to your business. The Reset Sprint proves the fix by measuring the same thing again on Day 30 and showing the delta — a measurement, not a promise.
Let’s chat?
We know every business is different. If your question isn’t covered here, get in touch and we’ll make sure you get a clear answer.
Contact
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How to Get Started
Three fixed-price steps to a fix that's actually yours
No workshop, no framework, no culture programme to defend upward — just a diagnosis, a fix, and proof it worked.
step 1
SEE
Run the Friction Health Scan. 15 minutes per person, results in 24 hours. Free.
step 2
EXPLAIN
Root Cause Mapper report and session. Takes an hour. £750–£1,000.
step 3
FIX
30-day tailored sprint to fix the highest-leverage constraint from your Mapper session, remeasured on Day 30. £5,000–£7,500.
Past culture engagements with
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See what's actually breaking.
A fixed-price diagnostic that makes invisible friction provable, prices the cost, and fixes the single highest-leverage cause — in 30 days. No workshop. No survey. No culture programme to defend upward.